Last Updated Apr 1, 2025

Shipping Policy

Thank you for shopping with us! We’re committed to providing a smooth and transparent shipping experience. Please review the details below regarding our shipping rates, freight handling, tracking, and important policies.

Flat Rate Shipping

Most items ship using our standard flat rate shipping table, based on the total weight of your order:

These flat rates apply to standard ground shipping within the contiguous United States. Orders typically ship within 2–3 business days.

Oversized & Overweight Items (Freight Shipping)

Some items may be considered oversized or overweight, requiring freight shipping. These items may incur additional charges not reflected at checkout.

• Examples include large furniture, machinery, and bulk items.
  
  

• Freight charges vary based on destination, size, and carrier rates.
  
  

• Delivery time estimates shown at checkout may not apply to freight shipments.
  
  

If your order requires freight shipping:

• We will contact you after purchase with updated shipping charges.
  
  

• Shipping will be delayed until you confirm acceptance of any additional charges.
  
  

• Failure to respond within 2 business days will result in automatic order cancellation, and any payment will be refunded.
  
  

• Communication delays will result in delayed shipping.
  
  

Shipping Estimates & Adjustments

The shipping cost shown at checkout is an estimate only. While we strive for accuracy, final shipping costs may vary, especially for items that require freight handling.

We reserve the right to adjust shipping charges after checkout, and you will be notified of any changes and given the option to cancel before the shipment is processed.

Tracking Information

Once your order has shipped, an email will be sent with tracking information, if available. Please note that tracking may not be available for all shipping methods, especially for certain freight shipments or deliveries to remote locations.

Questions?

If you’re unsure whether your order may require freight shipping, or if you’d like to confirm final shipping costs before placing your order, please reach out to our customer service team. We’re happy to help.

sales@rv-mall.com